Privacy Policy | Markus Properties
This privacy policy has been compiled to serve better those who are concerned with how their 'Personally identifiable information' (PII) is used online. PII, as used in US privacy law and information security, is information that can be utilized on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
What Personal Information Do We Collect?
Possible Personal Information Collected
Personal information includes:
Information in a consumer report; or
An individual’s first name or initial and last name in combination with any of the following:
Birth date;
Social security number or other government-issued identification number;
Mother’s maiden name;
Unique electronic identification number or routing code;
Telecommunication access devices including debit or credit card information; or
Financial institution account or information.
Email address
When Do We Collect Information?
Markus Properties obtains personal information in the following ways:
In consumer reports from reporting agencies to which we subscribe in connection with lease applications, loan applications, or for other reasons that the consumer may authorize us to obtain;
In lease applications a prospective tenant completes;
In other real estate-related forms the customer or client completes in or related to a transaction; and
In tax reporting forms that the customer or client is required to complete and which are given to us.
We collect information from you when you fill out a form or enter information on our site.
How Do We Use Your Information?
Personal Information from Prospective Tenants: The personal information that prospective tenants provide to us is primarily used to obtain consumer reports (credit checks). It may also be used to perform background checks and rental history searches. The information in the consumer reports may be discussed with landlords for whom we manage the property. We also report information to credit reporting agencies and use personal information to complete those reports.
Personal Information from Owners of Properties Managed by Us: When we act as a property manager for a property owner, we use the property owner’s personal information only: (a) to deliver the required management services; (b) to file any required reports with governmental agencies (for example, the IRS); (c) to establish ACH deposits; or (d) for other purposes the property owner may authorize, such as providing utilities.
Personal Information from Clients: When we represent a person (buyer, seller, landlord, or tenant) in a transaction, the agent servicing the client may, on the client’s behalf and at the client’s instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests. If we represent a prospective tenant in a lease transaction, the personal information may, on the tenant’s behalf and with the tenant’s knowledge, be discussed with and provided to landlords or their agents. We and our agents exercise reasonable discretion when discussing any personal information with others.
We may use the information in the following ways:
To improve our website to serve you better.
To allow us to service you better in responding to your customer service requests.
To administer a contest, promotion, survey, or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How Do We Protect Visitor Information?
Written files are kept under lock and key.
Electronic records are protected by an access name and password assigned to persons in our company.
We and our agents exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy.
We do not permit our employees or agents to make copies of consumer reports or records of insurance claims. The consumer reports retained in our files are not to be accessed in the future as a convenience to customers or clients.
Individual agents that work with us are independent contractors and the agent with whom a customer or client works with may maintain a separate transaction file.
We instruct our agents to not permit other persons to access the personal information in files the agents maintain. We instruct our agents to protect the personal information in the agents’ files in the same manner as described in this policy.
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Also, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
For your convenience, we may store your credit card information kept for more than 60 days to expedite future orders, and to automate the billing process.
Do We Use 'Cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled It won't affect the user's experience that makes your site experience more efficient and some of our services will not function properly. However, you can still place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting Out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt-Out Browser add-on.
Access to Personal Information
The following persons have access to personal information in our files:
The agent or broker who is servicing or coordinating the transaction;
The office manager to whom the agent reports; and Property Manager, Assistant Property Manager, and Receptionists.
Application processors;
Employees who need to access the information to assist agents, brokers, accountants, office managers in processing or performing a task.
Property owners for whom we manage properties do not have access to personal information in our files. However, we and our agents may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the landlord only: (1) with the tenant’s consent; or (2) if we cease to be the property manager and the landlord requests that the files be sent to the landlord, the landlord’s attorney, or the new property manager.
Personal information from a buyer, seller, landlord, or tenant is given to others only as required or permitted by law or as the customer or client has requested.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and have played a significant role in the development of data protection laws worldwide. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
We will notify the users via email within seven business days.
We will notify users via phone call within seven business days.
We will notify the users via in-site notification within seven business days.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users and have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
Send information, respond to inquiries, and other requests or questions.
Process orders and to send information and updates about orders.
Send additional information related to your product and service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
NOT use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
Privacy Policy for Markus & Associates, Inc. dba Markus Properties
Effective Date: 7/1/2024
Thank you for using our services. We value your privacy, and this policy outlines how we handle your data.
Information We Collect
Mobile Phone Number: We may collect your phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and support.
How We Use Your Information
We use your data to:
Deliver text messages and updates related to our services.
Improve our services and user experience.
Respond to your inquiries and provide customer support.
Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.
Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Opt-Out
You can opt-out of our messages by replying “STOP” to a message. Reply “HELP” for more information.
Contact Us
For questions or concerns about your data, please contact us at:
office@markusproperties.com
(503) 646-4909
9655 SW Sunshine Ct. #110
Beaverton, OR 97005
CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Markus Properties, Inc.
office@markusproperties.com
(503) 646-4909
9655 SW Sunshine Ct. #1100
Beaverton, OR 97005
This privacy policy is effective as of July 1, 2024.